Bike Assembly

All our bikes come 95% assembled, final assembly is quit simple, you will need to attach the seat, pedals, front wheel and handle bars, this can be done by most handy man/women.

If you are concerned about the assembly you should have your bike assembled by an authorized bike dealer.

It is very important that you check and tighten all nuts and bolts securely on a regular basis.

Battery Maintenance

All of our electric bikes have the latest generation batteries with battery management circuitry built into them. It has no memory, it can be charged at any level you wish. It is a better practice to top off your battery at your convenience rather than waiting until your battery is low to ensure maximum battery life.

The best way to look after the battery on your electric bike is to use regularly. Leaving it discharged is likely to shorten its life. So ride your bike regularly and recharge it regularly. It's usually lack of use and lack of charging that causes problems.

Never leave your bike battery discharged for long periods of time. If you are not going to use your bike for a while, charge its battery every month anyway. If necessary get a monthly timer so it can be recharged every 4 weeks automatically. That way you can just plug it in and the timer will take care of it for you without you having to worry about it.

When your bike is new, fully re-charge the battery at least one time, this conditions the battery cells. After that there is no need to discharge the battery before recharging. There is no memory effect on batteries so you can top them up at any time, and we recommend that you do this.

You cannot over charge the battery. The intelligent charger that comes with your bike reads the battery as it charges it and will switch itself off when the battery is full. So just plug it in and leave it overnight and it will ready for you in the morning.

In the winter or when it is cold, any battery will become less efficient. This is true of all batteries, you will be aware that after a freezing night and on cold mornings cars can be more difficult to start because the battery has got so cold. It is not quite the same with an electric bicycle, but if the battery is allowed to get very cold by being left out in a garage or shed, the battery efficiency will drop considerably. This will result in the bike feeling a bit slower and the range or distance it will travel before a recharge is required will be reduced.

If you can bring your bike indoors when the weather is very cold it will not just help the battery, all the moving parts will run better as well, as the oils will be more efficient as well as reducing any drag and general wear on the bike.

Your electric bike relies on it's batteries and you rely on your electric bike, so look after the battery and it will look after you. It is not unusual for a well-maintained battery to last for many years. Even though your bike will feel less powerful as the battery gets older and the range will diminish, you can continue using the battery for years to come.

Electric bikes do need a bit more attention than ordinary bikes, but these simple precautions will prolong their life, and give you many happy years of electric bike cycling.

Bike Maintenance

All bikes and particularly electric bikes benefit from regular checks and adjustments where necessary to keep them running at their best.

Please take a few minutes each week to have a general look over your bike and to make any adjustments that may be needed to the brakes, tyres and gears.

Keep you tyres pumped up, this is really important and you will be surprised at the difference it makes, and how much better you bike will go when the tyres are at the correct pressure. You can find the correct pressure in the manual that came with your bike. It is also written on the side of most tyres.

Remember to keep the chain lightly oiled, don't drop oil on the chain, that can make a mess, just hold an oily cloth around the chain and turn the pedals and allow the chain to slide through the cloth to smear the oil on. It is very important to keep your bike well oiled and lubricated at all times to keep it running well. Failure to maintain, oil and lubricate your bicycle may affect your Warranty Conditions.

Never power wash an electric bike, or allow water to come into contact with electrical components. Use a dry cloth to avoid short circuiting any electrical components. Your electric bike has a durable finish and does not need be waxed. Clean with a mild detergent and buffing to restore its original shine if needed. Clean your bike with car shampoo and a soft cloth to keep it looking good.

You have made a wise investment in your Electric Bike and with just a few moments of regular maintenance it will continue to serve you well.